Privacy Policy

1. Information We Collect

a) Information You Provide

• Name, email address, account credentials.
• Billing and payment details (processed by third-party processors).
• Content, prompts, files, and inputs submitted to the platform.
• Communications with support.

b) Information Collected Automatically

• IP address.
• Device type and browser.
• Usage data and logs.
• Cookies and similar technologies.

2. How We Use Information

We use information to:

• Provide and operate the Services.
• Maintain security and prevent abuse.
• Process payments.
• Improve performance and features.
• Communicate with you.
• Comply with legal obligations.

We do not sell personal data.

3. AI Training & Data Usage

• Your private agent data and content are not used to train external AI models.
• Data may be processed solely to provide and improve the Services.
• Aggregated and anonymized data may be used for analytics.

4. Legal Bases for Processing (GDPR)

Where applicable, we process personal data under:

• Performance of contract.
• Legitimate interests.
• Legal obligations.
• Consent.

5. Regional Privacy Rights

European Union & United Kingdom

Where applicable under GDPR and UK GDPR, users have the right to:

• Access personal data.
• Correct inaccurate data.
• Request deletion.
• Restrict or object to processing.
• Data portability.
• Withdraw consent.

You may also lodge a complaint with your local data protection authority.

United States (California & Other States)

Residents of certain U.S. states may have rights to:

• Know what personal data is collected.
• Access and delete personal data.
• Correct inaccurate personal data.
• Opt out of certain processing.

AI University does not sell personal data and does not share personal data for cross-context behavioral advertising.

Requests can be submitted to privacy@theaiuniversity.com. We may verify your identity before fulfilling requests.

6. Sharing of Information

We may share data with:

• Infrastructure and cloud providers.
• Payment processors.
• Analytics and monitoring services.
• Legal authorities when required.

All partners are bound by confidentiality and data protection obligations.

7. Data Retention

We retain personal data only as long as necessary to provide Services or meet legal obligations. You may request deletion of your account and data.

8. Cross-Border Data Transfers

Your data may be processed in countries outside your residence. When transferring personal data outside the EU or UK, we rely on:

• Standard Contractual Clauses (SCCs).
• UK Addendum to SCCs.
• Other approved transfer mechanisms.

9. Security Measures

We implement administrative, technical, and organizational measures to protect data. However, no system is 100% secure.

10. Cookies

We use cookies for functionality and analytics. You can control cookies via browser settings. For more information, see our Cookie Policy.

11. Children's Privacy

The Services are not directed to children under 13. We do not knowingly collect such data.

12. Changes

We may update this Privacy Policy. Continued use constitutes acceptance.

13. Contact

privacy@theaiuniversity.com